Shipping Policy
Estimated Delivery Time
Order Processing
Once an order is placed, we require 1 to 3 business days to process it. On weekdays, this usually takes one business day. Orders placed on Friday evening or during the weekend may take slightly longer to process.
Shipping Time After Processing
The average delivery time is 8 to 12 business days after your order has been processed. We aim to make your shopping and delivery experience as smooth as possible. If you have any questions or comments, please don’t hesitate to contact our customer service team.
Placing an Order
Ordering with Sarah & Louise is simple, secure, and straightforward. Just follow these steps:
1. Visit the product page and click the “Add to Cart” button.
2. Check that you have selected the correct size or colour.
3. Click “Checkout” and enter your shipping and contact details.
4. Click “Continue to Shipping” to confirm your address.
5. Click “Continue to Payment” and choose your preferred payment method.
6. Click “Complete Order” and follow the payment instructions on screen.
Security
At Sarah & Louise, all payments are protected with SSL encryption, ensuring a safe and secure checkout process. If you experience any issues while placing your order, our customer support team is happy to assist you.
Shipping Costs
Free Shipping
We offer free shipping on all orders, with no minimum purchase required.
Shipping Your Order
Once you’ve found your perfect piece, we begin processing and shipping your order as quickly as possible.
Sustainability Commitment
To keep our pricing fair and reduce environmental impact, we group orders and ship them in batches once minimum quantities are reached.
Need Faster Shipping?
If you require expedited or priority shipping, please contact our customer service team by email. We’ll be happy to explore the best available options for you.
contact@sarahandlouise.com